Why didn't I get my text verification code?


To maintain the security and integrity of our community, we require verification of every mobile number. We are not able to manually verify numbers.


If you're having trouble receiving your verification code, consider these possible reasons:

  • Double-check that you've entered your phone number correctly.
  • We require a genuine mobile number with an active cellular service, not a virtual phone service (like Google Voice).
  • Your mobile carrier might be blocking certain types of messages, including our verification short codes.

If you're still experiencing issues:

  • Contact your mobile carrier for assistance
  • Contact our support team
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