Why has my selfie verification been rejected?

At MasihiMatch, we prioritize the safety and authenticity of our community. If your selfie verification was not approved, it's because your submitted selfie or profile photos didn't meet our guidelines.


Common reasons for rejection include:

  • Unclear face visibility (e.g., blurry image, partial face, bad lighting, face-obscuring filters)
  • Wearing sunglasses or a hat
  • Photos not of you (e.g., children, celebrities, objects, animals)
  • Nudity or indecent appearance

To ensure successful verification and improve your chances of making meaningful connections:

  1. Submit a clear, high-quality photo of yourself
  2. Ensure your full face is visible and well-lit
  3. Avoid items that obscure your face
  4. Use a recent photo that accurately represents you

Remember, a good quality photo not only helps with verification but also increases your chances of finding your ideal match. We appreciate your cooperation in maintaining our community's integrity.

For any questions about our selfie verification process, please contact our support team.

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